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Use cases

See the work
getting done.

Booking, support, lead follow-up, invoices, internal questions. Watch an agent handle each one, then see what keeps it safe and how it is built in Studio.

Industry
Customer service

24/7 appointment booking

A booking agent that answers questions, books appointments, sends reminders and refills cancelled slots, day and night.

HealthcareHome & local services
Operations

AI virtual assistant for admin work

An assistant that triages the inbox, drafts replies in your voice, books meetings, chases follow-ups and sends a daily briefing, with a person approving anything that goes out.

Professional services
Operations

Data entry and extraction

An agent that turns forms, PDFs, scans, emails and messy spreadsheets into clean rows in your spreadsheet, CRM or database, and asks a person only when it is unsure.

Professional servicesHealthcare
Sales

Lead generation and prospect research

A researched, scored and ready-to-contact prospect list every morning, each lead with its evidence and a drafted first message for a rep to approve.

Professional servicesSoftware
Operations

E-commerce store operations

An agent team that answers order and returns questions from live order data, writes product listings, drafts review replies and flags low stock, with a person approving anything that changes the store.

Retail & e-commerce
Internal knowledge

Company knowledge assistant

One assistant that answers employees’ questions from your files, transcripts and databases, shows where each answer came from, and only uses what that person is allowed to see.

Professional services
Sales

Instant lead qualification

Every website enquiry answered in seconds, qualified in conversation and delivered to your CRM as a scored, summarised lead, with the hot ones sent straight to a salesperson.

Professional services
Finance

Invoice and document processing

Every invoice read, checked against your rules and systems, and posted automatically when it is clean, with only the exceptions sent to a person.

Professional servicesFinancial services
Customer service

Website support chatbot

A chatbot on your website that answers customers from your own help docs, product pages and policies, says where the answer came from, and hands the rest to your team.

Retail & e-commerce
Finance

Revenue cycle management

A team of seven agents that takes a visit from booking through eligibility, prior authorization, coding and claims to denial appeals, with staff signing off at the risky steps.

Healthcare
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Build with confidence.
Deploy with evidence.

Define your guardrails, run your evaluations, and review the results. Bring your agents and workflows to production with the checks in place.